About the Vault Club
There is no cost to join the Vault Club. All you have to do is set up a regular payment of £50 into your 'vault', allowing your account to accrue until you wish to spend it - a sort of 'wine piggybank', if you will.
As a Vault Club member you can enjoy:
No minimum order - If you want to try a new wine, order as many single bottles as you like
Your own wine advisor - your own dedicated wine expert is always at the other end of the phone
Free seasonal tastings - Exclusive invites to taste some delicious wines
Total ordering flexibility - Unlike other wine clubs, you are in control of what wine you receive.
Discount on all wines - enjoy 10% of all our wines, even those already on offer.
Exclusive parcels of wine - Get access to some very special wines
About the Vault Club Premier Cru
As a Premier Cru member, you have access to all of the Vault Club benefits plus the following:
£50 wine credit on sign up - as a token of our appreciation and something to get you started, enjoy some delicious wine on us.
Free tickets to 'Tom's Tastings' - These are fun, informative and informal tastings in our very own tasting room worth £50.
Exclusive restaurant offers - We have partnered with some top restaurants where you can enjoy exclusive discounts.
Exclusive vineyard tours - Get behind the scenes and join us on trips to some of our favourite producer's vineyards.
Discounted corporate events - We can deliver wine events like no other, perfect for team building and networking.
Hosted private dinners - We know a thing or two about wine, why not let us impress your guests.
You can sign up online via our sign up page or by contacting Nick Daniell and he will set your membership up.
When signing up online simply set your direct debit as £100+ for the Premier Cru Package or £50+ for the Vault Club package
Our office hours are: Monday - Friday, 8:30am - 5:30pm
By telephone: 020 3757 5514
By email: email@example.com
Is there a membership fee to join?
No, there is not!
Is there a minimum or maximum for my standing order?
The minimum is £50 per month and there is no maximum!
Can you arrange regular cases for me without me having to choose the individual wines?
Yes. Let us know what your taste and budget is and we can regularly send you a different mixed case of wines that we think you’ll love.
Can I ask for personal recommendations?
Absolutely! Email firstname.lastname@example.org or call the office on 020 7352 4083 and your personal Vintner will help you work out the perfect wine to suit your needs.
Is it easy to change the amount of my subscription, or cancel it at any time?
Yes, you can log into your account online and amend it at any time.
Is there free delivery?
Yes. All orders over £100 qualify for free delivery anywhere in the UK, otherwise a £10 delivery charge applies.
Does my 10% discount apply to wines already discounted?
Yes it does. You receive a further 10% discount off the already-reduced price!
Can I check my Vault Club balance online?
Yes you can. Simply click on "my account" at top left of this screen and enter your login details. Once logged in, it will display your balance available to spend.
What happens if I don’t have enough money in my Vault to cover my order?
You can still place your order. At checkout you can choose how much you want to pay using your Vault Club balance and choose to pay the rest with a credit or debit card.
How do The Vintner referral rewards work?
Simply let us know the name of your friend by emailing Nick, and once they've set up their monthly standing order we will credit your account with £25 and drop you a line to let you know.